Gift Card Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING AREZZO GIFT CARDS. YOUR USE OF AREZZO GIFT CARDS CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THE FOLLOWING TERMS OF USE, THE AREZZO WEBSITE TERMS OF USE, AND THE COLLECTION AND USE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY. IF YOU DO NOT ACCEPT THESE TERMS OF USE OR THE TERMS OF OUR PRIVACY POLICY, PLEASE DO NOT USE THE GIFT CARDS. PLEASE NOTE THAT THESE TERMS OF USE REQUIRE THAT DISPUTES BE RESOLVED ONLY BY ARBITRATION (AND NOT BY COURT LITIGATION) IN NEW YORK, NEW YORK (OR THE CITY NEAREST TO YOU WHERE THE AMERICAN ARBITRATION ASSOCIATION HAS AN OFFICE), THAT YOU WAIVE ANY RIGHT TO JURY TRIAL, AND THAT YOU WAIVE ANY RIGHT TO BRING CLASS ACTIONS AGAINST US. PLEASE REVIEW SECTION 9 REGARDING GOVERNING LAW, ARBITRATION, AND NO CLASS ACTIONS FOR COMPLETE DETAILS.

AREZZO GIFT CARDS TERMS OF USE AGREEMENT

By purchasing or using a Arezzo Gift Card, you agree to the following terms and conditions, which govern the issuance, purchase, retention, use, and disposal of such gift cards.

AREZZO GIFT CARDS:
The term “Arezzo Gift Card” refers to an (1) electronic promise, (2) physical card, (3) gift certificate, (4) store credit card, (5) or other payment or stored-value device that is issued by Arezzo and is: (i) redeemable at Arezzo stores and at arezzo-shoes.com; (ii) issued in a specified amount; (iii) purchased on a prepaid basis in exchange for full payment; and (iv) upon presentation, honored by Arezzo for goods or services.

We offer Arezzo Gift Cards to make it easier for you to shop with us and to make your relationship with us more rewarding. The dollar value that you load onto your card is a prepayment for eligible goods and services. Arezzo Gift Cards can be issued up to a maximum value of $300.00 and may be redeemed only towards the purchase of eligible goods and services sold by Arezzo in Arezzo stores and at arezzo-shoes.com. Eligible goods and services are subject to change at the company’s sole discretion.

Arezzo Gift Cards may not be used or redeemed with certain promotional offers, must be used with the account to which it is linked upon payment, and may not be used to purchase other Arezzo Gift Cards. The term Arezzo Gift Card does not include a gift card or similar stored-credit device issued by any merchant other than Arezzo. Arezzo Gift Cards are non-refundable, non-reloadable, cannot be increased in value, may not be resold or transferred for value, may not be returned or canceled after purchase, and may not be redeemed for cash, except pursuant to the limited redemption provision set forth below.

After entering your Arezzo Gift Card during checkout, the balance will immediately be deducted from the order total. If your order total exceeds the amount on your gift card, you can pay the remainder with a credit or debit card, PayPal account, product voucher, additional gift card(s), or cash. Any remaining balance on a Arezzo Gift Card after a purchase can be used for future purchases.

Refunds for orders paid with a Arezzo Gift Card are applied to the gift card. If you return an order purchased with multiple Arezzo Gift Cards, the total dollar value will be refunded to the most recently purchased gift card. If you return a product purchased with multiple methods of payment, the refund is first applied to the credit or debit card or PayPal account, up to the original amount charged, and then to the gift card.

The value on your Arezzo Gift Card is not insured by the Federal Deposit Insurance Corporation (FDIC) and does not earn interest.

For Gift Cards balance check, please visit https://arezzo-shoes.com/a/gifthero/mycards or contact us at customercare@arezzo-store.com.

EXPIRATION DATES:
Arezzo Gift Cards do not expire. However, under some states’ laws, gift cards, gift certificates, and similar forms of customer credit that are not used by the holder within, or are inactive for, a prescribed period of time will be deemed to be abandoned and to escheat either to the state or to the merchant.

FEES:
Arezzo does not impose dormancy, inactivity, maintenance, or service fees on Arezzo Gift Cards.

REDEMPTION FOR CASH:
The holder of a Arezzo Gift Card with a balance of less than $10.00 in California, and a balance of $5.00 or less in all other states, may redeem that balance by requesting redemption in a Arezzo store. In such instances, Arezzo will provide the customer with the refund by a check to be issued by mail within 30 calendar days after the customer’s request. No purchase by the holder is required to initiate redemption as long as the Arezzo Gift Card has a balance that qualifies for redemption. Arezzo will not redeem or refund the value of Arezzo Gift Cards absent a request by the holder to do so.

Arezzo may require personal information about the person who presents the Arezzo Gift Card for redemption or who will receive the refund, including but not limited to the person’s name, physical address, email address, telephone number, and driver’s license. The personal information provided will be used only for the purpose for which it is collected, i.e., identification of the person who requests or will receive the refund, and processing of the refund.

RELOADING THE GIFT CARD:
Arezzo Gift Cards are not reloadable and may not be increased in value by the purchaser or the holder of the Arezzo Gift Card.

REPLACEMENT:
Lost or stolen Arezzo Gift Cards are the responsibility of the holder, and will not be replaced by Arezzo. At Arezzo’s discretion, inoperable gift cards with remaining value may be replaced when the gift card is presented in person at a Arezzo store by the gift card holder and the account is verified by Arezzo.

FRAUD:
Arezzo reserves the right to not accept any Arezzo Gift Card, and to limit or prohibit use of any Arezzo Gift Card and the balance associated therewith, if we reasonably believe that the use is unauthorized, fraudulent, otherwise unlawful, the result of a card mistakenly issued in an incorrect denomination, or the result of violation of these terms and conditions. Arezzo does not accept, or recognize the validity of, Arezzo Gift Cards purchased from third-party sellers and resellers of pre-paid gift cards, and does not guarantee the legitimacy of any such cards. Such cards may be fraudulent and may have been purchased from Arezzo using stolen credit cards or credit card information.

If Arezzo discovers that any Arezzo Gift Card or balance was sourced or derived from fraud or other unlawful means, or in the event of any violation of these terms and conditions, in our sole discretion we may cancel, suspend, reject or hold any or all impacted Arezzo Gift Cards or orders, and retain any or all related funds or card balances, without notice or liability to you. We may use retained Arezzo Gift Card balances to help offset our liability to card companies, networks, and issuers of lost or stolen credit and debit cards used to purchase or load Arezzo Gift Cards.

Arezzo has no liability to you for any third-party fraud or unlawful activity associated with any balance on your Arezzo Gift Card.

ADDITIONAL SHOPS:
Please be advised that our gift cards are exclusively valid for purchases made directly through our store and cannot be used at any other retail or wholesale establishments that carry our products.

CANCELLATION:
Arezzo reserves the right to terminate at any time any or all Arezzo Gift Cards without cause. In such event, we will refund or issue store credits equal to the balance on the canceled card(s), less any amounts that you may owe us.

GOVERNING LAW, ARBITRATION, AND NO CLASS ACTIONS:
These terms and conditions constitute an agreement between you and Arezzo regarding your acquisition and use of Arezzo Gift Cards. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.

Use of a Arezzo Gift Card or website constitutes acceptance of these terms and conditions and of the Arezzo Privacy Policy.

We reserve the right to change these terms and conditions from time to time, without notice and in our sole discretion.

Should any dispute arise between Arezzo and the purchaser or holder of a Arezzo Gift Card, the purchaser or holder agrees that such dispute will be resolved as described below.

(a) GOVERNING LAW: THESE TERMS AND THE INTERPRETATION OF THESE TERMS OF USE WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK, WITHOUT REGARD TO ITS CONFLICTS OF LAWS PRINCIPLES, AND SPECIFICALLY WILL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE.

(b) ARBITRATION: YOU UNDERSTAND AND AGREE THAT ALL CLAIMS, DISAGREEMENTS, DISPUTES OR CONTROVERSIES BETWEEN YOU AND AREZZO, AND ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARENTS, AFFILIATES, SUBSIDIARIES, AND/OR RELATED COMPANIES ARISING OUT OF OR RELATING TO AREZZO GIFT CARDS, TO AREZZO WEBSITES, TO THE USE OR ACCESS THEREOF, TO THE ADVERTISING AND OTHER CONTENT ON THE WEBSITES, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS, OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED, AND/OR SOLD ON OR THROUGH THE WEBSITES, AND/OR TO THESE TERMS OF USE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION, WHICH MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES. BECAUSE THE WEBSITES AND GIFT CARDS CONCERN INTERSTATE COMMERCE, THE FEDERAL ARBITRATION ACT ("FAA") GOVERNS THE ARBITRABILITY OF ALL DISPUTES. HOWEVER, APPLICABLE NEW YORK STATE OR U.S. FEDERAL LAW MAY ALSO APPLY TO THE SUBSTANCE OF ANY DISPUTES. THE ARBITRATION SHALL TAKE PLACE IN NEW YORK, NEW YORK, OR IN THE CITY NEAREST TO YOUR PRINCIPAL PLACE OF RESIDENCE WHERE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) HAS AN OFFICE. THE ARBITRATION SHALL BE ADMINISTERED BY AAA IN ACCORDANCE WITH TITLE 9 OF THE U.S. CODE (UNITED STATES ARBITRATION ACT) UNDER THE AAA’S COMMERCIAL DISPUTE RESOLUTION PROCEDURES AS SUPPLEMENTED BY THE SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES (AND AS STATED THEREIN, IF THERE IS A DIFFERENCE BETWEEN THE COMMERCIAL DISPUTE RESOLUTION PROCEDURES AND THE SUPPLEMENTARY PROCEDURES, THE SUPPLEMENTARY PROCEDURES WILL BE USED). YOU AND WE VOLUNTARILY AND KNOWINGLY WAIVE ANY RIGHT YOU OR WE HAVE TO A JURY TRIAL.

(c) NO CLASS ACTIONS: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION YOU OR WE MAY HAVE IN CONNECTION WITH OR RELATED TO AREZZO GIFT CARDS, TO AREZZO WEBSITES, TO THE USE THEREOF OR ACCESS THERETO, TO THE ADVERTISING AND OTHER CONTENT ON THE WEBSITES, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS, OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED, AND/OR SOLD ON OR THROUGH THE WEBSITES, AND/OR TO THESE TERMS OF USE WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. NEITHER YOU NOR WE SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER USERS/CONSUMERS OR ARBITRATE, AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY, ANY CLAIM, DISPUTE OR CAUSE OF ACTION IN CONNECTION WITH OR RELATED TO THE GIFT CARDS OR WEBSITES, TO THE USE THEREOF OR ACCESS THERETO, TO THE ADVERTISING AND OTHER CONTENT ON THE WEBSITES, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS, OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED, AND/OR SOLD ON OR THROUGH THE WEBSITES, AND/OR TO THESE TERMS OF USE.

By purchasing, accepting, or using a Arezzo Gift Card, you agree to abide by these terms and conditions. If you have any questions, please contact our customer service team at:

E-mail: customercare@arezzo-store.com